• Premium ingredients – carefully crafted for quality and lasting fragrance.
• Family-run values – a passionate, trusted business built on care and dedication.
• Proven expertise – over 6 years of experience in home fragrance.
• Made in the U.K. – every product is blended, poured, and packed in our scent hub.
• Ethical choice – always 100% vegan and cruelty-free.

We offer a 100% Money Back Guarantee if you’re not satisfied with your purchase. To qualify, items must be unused, in original condition and packaging.

Exclusions: Sale items, gift cards, snap bars that arrived damaged, bundles and promotional sets (e.g., “Buy X, Get X Free”) must be returned in full.

Damaged Orders: 

Email support@scentsatno3.co.uk with your order number, shipping address, and a photo of the damage, exclusions of snap bars apply.

Returns:

• Email support@scentsatno3.co.uk with your order number and address to start the process.
• Return postage is your responsibility (tracked service recommended).
• Items must be securely packaged.
• Email proof of postage once sent.

Refunds:

• Processed within 5 working days after inspection to the original payment method (refunds go to the original buyer if it was a gift).
• Bank/credit card processing times may vary.
• If your refund hasn’t arrived after checking with your bank/credit provider, contact us at support@scentsatno3.co.uk.

All orders are shipped via Royal Mail using your selected service, and the estimated delivery times provided by Royal Mail apply once your order has been dispatched by us. Our dispatch process may take up to 2 working days, but during peak periods or holidays, it can occasionally be longer.  Our working hours are Monday to Friday, 7:30am–2:30pm. Orders are dispatched during these times only (excludes bank holidays & christmas).

The fragrance references provided are for guidance only. We are not affiliated with, nor should we be mistaken for, any original high street brands. Our scents are unique alternatives inspired by popular fragrances, but they are not identical copies or replicas. All trademarks and copyrights belong to their respective owners. These fragrances are independent creations and should not be confused with the originals. Sscents@No3 has no association with the designers or manufacturers of the referenced brands.